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Nearshore Software Development from MexicoNearshore Software Development from Mexico
  • Home
  • Services
    • Technologies
    • Enterprise Software
    • Mobile Apps
    • UI and UX Design
    • Communication Solutions
    • DevOps
    • Cybersecurity
  • Customers
  • Industries
  • Partners
  • Our Advantages
  • Careers
    • Careers In SND
    • Current Job Openings
  • About Us
    • Who We Are
    • Management Team
    • Board of Advisors
    • Media Coverage
    • Contact Us

Businesses have always tried to differentiate themselves on price or product quality. Today, however, we’re seeing that customers are more frequently looking for something more: a rewarding experience that leads to a long-lasting relationship with a business and contact centers are the interface between the business and its clients and prospects. Gone are the days of relying on supervisor skill and know-how to get the most out of a contact center agent. Now, even smaller businesses are taking advantage of sophisticated analytics to turn data – like calls, SMS messages, conferences and more – into truly useful feedback for their agents. Software Next Door has developed a partnership with Twilio and Salesforce to provide high-end cloud based CTI solutions to help Contact Center organizations improve their performance and get rid of high infrastructure communication costs.

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